Roof Rack & Towbar World COVID-19 Casual Contact Response.
On Tuesday the 15th of December between 2pm and 2:30pm. Roof Rack & Towbar World Artarmon had a client in-store who has subsequently tested positive to COVID-19.

NSW Health made contact with our team at 2pm on Thursday the 18th of December. All at risk employees were established and assessed.
Immediate testing was carried out on all at risk staff.

From 6am on 19/12/2020 all test results have come back as negative.
Therefore in conjunction with and under the guidance of NSW Health, Roof Rack & Towbar World will continue to stay open and operate with caution.

Our response and action plan:
1. Clean all possible contacted surfaces
2. Routinely clean all high traffic surfaces
3. Test for COVID-19 for all staff.
4. Re-test all at risk staff after 3 days.
5. Wear face masks.
6. Limit and manage number of clients inside physical store. (Offer driveway service)
7. Contact all clients who had been in-store around and after the time our casual contact client visited.
8. Disinfect surfaces on cars after installation product.
9. Monitor health symptoms of all staff over the next two weeks and update clients of any chances.